Privacy Policy

Effective Date: [June, 03, 2026]
Last Updated: [August, 20, 2026]

SQUB AI (“SQUB AI,” “SQUB,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit www.squbai.com, use our websites, applications, demos, products, or services, or communicate with us.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

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1. Who We Are

SQUB AI provides AI-powered automation, business systems, website and SaaS development, and growth marketing solutions for businesses.

Our services may include:

– AI Chatbots
– AI Receptionists
– AI Business Automation
– CRM Automation
– Workflow Automation
– Lead Qualification Systems
– Landing Page Development
– Business Website Development
– Custom Web Applications
– SaaS MVP Development
– Meta Advertising
– Social Media Management
– Content Strategy
– Other customized technology, automation, and marketing solutions

NexaCore Digital serves as the parent company of SQUB AI. SQUB AI operates as a dedicated brand focused on AI automation, business systems, website and SaaS development, and growth marketing solutions.

For privacy-related questions, you can contact us at:

Email: [info@squbai.com]
Website: https://www.squbai.com
Business Address: [Lincoln Hwy Frankfort, IL 60423]

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2. Information We Collect

We may collect information directly from you, automatically through your use of our website and services, or from business clients who use our services.

Information You Provide

Depending on how you interact with SQUB AI, we may collect:

– Full name
– Business name
– Email address
– Phone number
– Business address
– Job title or role
– Website URL
– Information about your business
– Information submitted through contact forms
– Information provided during consultations
– Project requirements and preferences
– Appointment and scheduling information
– Messages and communications you send to us
– Information provided when requesting a demo
– Payment and billing information when applicable

We only request information that is reasonably necessary for the relevant business purpose.

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3. Information Collected Through AI Services

Some SQUB AI services are designed to communicate with customers, prospects, leads, or other users on behalf of our business clients.

Depending on the service configuration, our systems may process information such as:

– Names
– Phone numbers
– Email addresses
– Customer inquiries
– Appointment information
– Conversation history
– Lead information
– Customer preferences
– Business-related information
– Information voluntarily provided during conversations

For example, an AI Receptionist may process information provided during a phone conversation in order to answer questions, qualify a lead, route a call, or schedule an appointment.

Our AI systems are configured according to the requirements of each business using the service.

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4. Information Collected Automatically

When you visit our website or use our online services, certain information may be collected automatically.

This may include:

– IP address
– Browser type
– Device type
– Operating system
– Approximate location
– Pages viewed
– Referring website
– Date and time of visits
– Website interactions
– General usage information
– Device and technical identifiers

We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website and improve our services.

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5. How We Use Your Information

We may use personal information for the following purposes:

Providing Our Services

To:

– Deliver and maintain our services
– Build and configure automation systems
– Provide AI chatbot and AI receptionist services
– Process inquiries and leads
– Schedule appointments
– Provide customer support
– Develop websites and software
– Manage client projects

Business Communication

To:

– Respond to inquiries
– Schedule consultations
– Provide service updates
– Send project-related communications
– Respond to customer support requests
– Communicate about your account or services

Improving Our Services

To:

– Improve our website
– Improve system performance
– Analyze usage patterns
– Troubleshoot technical issues
– Develop new features
– Improve user experience
– Monitor and maintain our systems

Marketing

Where permitted by applicable law, we may use contact information to send information about SQUB AI, our services, educational content, promotions, or other business communications.

You may unsubscribe from marketing communications at any time.

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6. AI and Automated Processing

SQUB AI uses artificial intelligence and automated technologies to provide certain services.

Depending on the service you use, AI systems may process information to:

– Respond to questions
– Qualify leads
– Assist with customer communication
– Schedule appointments
– Generate or organize information
– Automate repetitive business workflows
– Assist with customer support
– Analyze business processes

AI-generated responses may not always be accurate or complete. Businesses using SQUB AI services remain responsible for reviewing and configuring their systems appropriately for their intended use.

Unless otherwise agreed with a client, SQUB AI does not use customer-provided information for unrelated purposes.

[Confirm internally whether client/customer data is used for AI model training. If it is not, add: “We do not use customer content or client data to train general-purpose AI models without authorization.”]

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7. Business Client Data

When SQUB AI provides services to a business, that business may provide us with information about its customers, leads, employees, or other individuals.

In these circumstances, SQUB AI may process that information on behalf of the business client to provide the contracted services.

The business client is generally responsible for:

– Determining what information it collects
– Providing appropriate notices to its customers
– Obtaining required permissions or consent
– Configuring its systems lawfully
– Determining appropriate retention periods
– Complying with applicable privacy and communications laws

Where applicable, our agreements with business clients may contain additional data processing, confidentiality, security, and privacy obligations.

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8. Phone Calls, SMS, and Communications

Certain SQUB AI services may involve phone calls, SMS messages, appointment reminders, follow-ups, or other electronic communications.

Where these services are used, information such as phone numbers, message content, call information, and communication history may be processed to provide the requested service.

Businesses using these services are responsible for ensuring that their communications comply with applicable laws and regulations, including applicable consent, disclosure, opt-out, and telemarketing requirements.

SQUB AI does not intend to use personal information for unrelated communications without an appropriate legal basis or permission where required.

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9. How We Share Information

We may share information in limited circumstances, including with:

Service Providers

We may use trusted third-party providers that help us operate our business and deliver our services, such as:

– Cloud hosting providers
– CRM platforms
– Communication providers
– Phone and SMS providers
– Analytics providers
– Payment processors
– Scheduling platforms
– Software and infrastructure providers
– AI and technology providers

These providers may process information only as necessary to provide their services to us or as otherwise permitted by applicable law and our agreements with them.

Business Transfers

If SQUB AI is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

Legal Requirements

We may disclose information when reasonably necessary to:

– Comply with applicable law
– Respond to lawful requests
– Protect our rights or property
– Investigate fraud or security issues
– Protect the safety of users or others
– Enforce our agreements

We do not disclose personal information to third parties for unrelated purposes simply because we have collected it.

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10. Sale or Sharing of Personal Information

[Choose the statement that accurately reflects SQUB AI’s actual practices before publishing.]

Option A — If SQUB AI does not sell or share personal information for cross-context behavioral advertising:

«SQUB AI does not sell personal information for monetary consideration and does not share personal information for cross-context behavioral advertising.»

Option B — If SQUB AI does engage in these activities:

«SQUB AI may share certain information with third parties for advertising, analytics, or other purposes as described in this Privacy Policy. Where required by applicable law, we provide appropriate notice and choices regarding these activities.»

We recommend having this section reviewed based on the actual analytics, advertising, CRM, and tracking technologies installed on the website.

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11. Cookies and Tracking Technologies

SQUB AI may use cookies and similar technologies to:

– Keep our website functioning
– Understand website traffic
– Remember preferences
– Improve website performance
– Analyze user behavior
– Measure marketing performance
– Improve our services

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required by applicable law, we may provide additional cookie choices or consent mechanisms.

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12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party service before providing personal information.

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13. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through public website forms, email, or other unsecured communication channels unless specifically requested through an appropriate secure method.

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14. Data Retention

We retain personal information only for as long as reasonably necessary to:

– Provide our services
– Maintain business and customer records
– Fulfill contractual obligations
– Resolve disputes
– Prevent fraud
– Comply with legal obligations
– Enforce our agreements
– Maintain legitimate business records

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and contractual requirements.

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15. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information.

These may include the right to:

– Know what personal information we collect
– Request access to personal information
– Request correction of inaccurate information
– Request deletion of personal information
– Request information about how personal information is used or disclosed
– Opt out of certain marketing communications
– Opt out of certain sales or sharing activities where applicable
– Limit certain uses of sensitive personal information where applicable
– Appeal certain privacy decisions where required by law

These rights vary by jurisdiction and may be subject to legal exceptions.

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16. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your information, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended.

Depending on the circumstances, these rights may include the right to know, delete, correct, and opt out of certain sales or sharing of personal information.

California residents may submit privacy requests using the contact information provided below.

We will verify requests as required by applicable law before completing certain requests.

We will not discriminate against you for exercising privacy rights granted by applicable law.

If SQUB AI becomes subject to additional California-specific requirements, we will provide the notices and choices required by applicable law.

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17. Illinois Privacy Rights

If you are an Illinois resident, SQUB AI is committed to protecting your personal information in accordance with applicable Illinois privacy laws.

Depending on the information we collect and how our services are used, Illinois residents may have rights relating to the collection, use, disclosure, retention, and protection of their personal information.

Personal Information

We may collect information such as names, email addresses, phone numbers, business information, IP addresses, account information, communications, and other information reasonably necessary to provide our services.

We take reasonable measures designed to protect personal information against unauthorized access, acquisition, use, disclosure, alteration, or destruction.

Biometric and Voice Information

Certain SQUB AI services may involve voice-based interactions, including AI Receptionists and automated phone systems.

Where applicable, voice recordings, voiceprints, biometric identifiers, or biometric information may be subject to additional protections under Illinois law, including the Illinois Biometric Information Privacy Act (BIPA).

SQUB AI will not collect, use, disclose, retain, or otherwise process biometric information except as permitted by applicable law and, where required, after providing the appropriate notice and obtaining the required consent or authorization.

We will establish and maintain retention and destruction practices for biometric information consistent with applicable legal requirements.

Privacy Requests

Illinois residents may contact us to ask questions about our privacy practices or to exercise any privacy rights available under applicable Illinois law.

Requests may be submitted using the contact information below:

Email: [info@squbai.com]

We may need to verify your identity before processing certain requests in order to protect your personal information from unauthorized access.

Security Incidents

If SQUB AI experiences a security incident involving personal information of Illinois residents that triggers notification obligations under applicable Illinois law, we will provide notice as required by law and within the applicable legal timeframe.

Illinois privacy rights may vary depending on the type of information involved, how it was collected, and the specific SQUB AI service being used. Nothing in this section limits any rights available to you under applicable Illinois law.

18. How to Submit a Privacy Request

To submit a privacy-related request, contact us at:

Email: [info@squbai.com]

Please include:

– Your name
– Email address
– Nature of your request
– Any additional information reasonably necessary to verify your identity

We may need to verify your identity before completing certain requests in order to protect personal information from unauthorized access.

If you are submitting a request on behalf of another person, we may require appropriate authorization.

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19. Children’s Privacy

Our services are intended for businesses and general audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

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20. International Users

SQUB AI may use service providers and infrastructure located in countries other than the country where you reside.

As a result, your information may be processed or stored in jurisdictions with different privacy laws.

Where required by applicable law, we take appropriate steps regarding international transfers of personal information.

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21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

If a change materially affects your privacy rights or how we use personal information, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically.

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22. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

SQUB AI
Website: https://www.squbai.com
Email: [info@squbai.com]
Business Address: [Lincoln Hwy Frankfort, IL 60423]

We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.

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Last Updated: [August, 20, 2026]